Privacy Policy
1. Information We Collect
When you visit our website or make a purchase, we collect certain information to fulfill your order and improve your experience:
Personal Information: Name, billing address, shipping address, email address, and phone number provided directly by you during checkout.
Automatic Data: IP address, browser type, device information, and browsing actions collected via standard cookies and log files.
2. How We Use Your Information
We use the collected information strictly for legitimate business purposes, including:
Processing, fulfilling, and shipping your orders.
Communicating with you regarding order updates, tracking, or customer service inquiries.
Screening orders for potential risk or fraud.
Improving and optimizing our website functionality and user experience.
3. Payment Processing & Cardholder Data Security
We DO NOT store, process, or transmit your credit/debit card numbers or sensitive payment details on our servers.
All payment transactions are processed securely through our licensed Payment Gateway partner. Payment data is encrypted using Secure Sockets Layer (SSL) technology and complies with the Payment Card Industry Data Security Standard (PCI-DSS).
4. Sharing Your Personal Information
We do not sell, trade, or rent your personal information to third parties. We only share your necessary personal data with trusted service providers to assist in operating our business:
Logistics & Shipping Carriers: To deliver physical orders to your designated address.
Payment Processors: To authorize and complete financial transactions.
Legal Compliance: When required by law or to respond to valid legal requests from public authorities.
5. Cookies
We use cookies to remember your shopping cart items, understand your preferences based on previous or current site activity, and compile aggregate data about site traffic so that we can offer better site experiences in the future. You can choose to turn off cookies via your browser settings.
6. Data Security & Retention
We implement a variety of security measures to maintain the safety of your personal information. When you place an order, your personal details are retained in our records for order history and tax/accounting compliance unless and until you ask us to delete this information.
7. Your Rights
You have the right to access, correct, update, or request deletion of the personal information we hold about you. If you wish to exercise this right, please contact us using the contact details below.
Made-to-Order / Custom Painted Items: Items requiring custom manufacturing, special painting, or specific customer modifications take longer to process. Standard production and handling time typically ranges from 3 to 30 days depending on product complexity. Specialty / Custom Orders: For highly specialized, custom-engineered products, or large-scale custom batches, lead times may take up to 45 days (or as explicitly agreed upon between DPS and the customer in writing).
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This website is operated by DPS Mechanical & Manufacturing, located at VN. Throughout the site, the terms “we”, “us”, and “our” refer to DPS By visiting our site and/or purchasing products or services from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms & Conditions”).
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